Frequently Asked Questions

We support 12+ Indian languages including Hindi, Tamil, Telugu, Kannada, Bengali, Malayalam, Marathi, Gujarati, Punjabi, Odia, Assamese, and Urdu. We continuously add more languages based on customer demand.

Yes! Our AI models are specifically tuned for shopping context, not just literal translation. We understand and use regional e-commerce phrases like:

• Hindi: "धमाका ऑफर" (Dhamaka Offer), "पैसा वसूल" (Paisa Vasool)
• Tamil: "கெகா offer" (Keka Offer), "சூப்பர் quality"
• Telugu: "బాగా offer", "మంచి product"

This makes your listings sound native and trustworthy to regional customers.

Absolutely! We support bulk CSV/Excel upload for massive catalogs:

• Free Plan: Up to 100 products per upload
• Starter Plan: Up to 500 products per upload
• Growth Plan: Up to 2,000 products per upload
• Scale Plan: Up to 10,000 products per upload + API access

Simply export your product listings from Amazon Seller Central or Flipkart, upload to Shabdly, and get translated files ready to re-upload in minutes!

We accept multiple payment methods through secure processors:

• Credit/Debit Cards: Visa, Mastercard, American Express, RuPay
• UPI: Google Pay, PhonePe, Paytm, BHIM
• Net Banking: All major Indian banks
• International Cards: Supported via Stripe

Payments are processed securely by Stripe and Razorpay. We never store your card details on our servers.

No! Use our Brand Glossary feature to lock terms from translation:

• Brand names (e.g., "SwiftCook" stays "SwiftCook")
• Model numbers (e.g., "X-500" stays "X-500")
• SKUs and product codes
• Technical certifications (e.g., "BIS Certified")

Simply add terms to your glossary before translation, and they'll remain unchanged across all languages.

HTML tags are preserved perfectly! We support:

• <b>, <strong>, <i>, <em> - Text formatting
• <br>, <p> - Line breaks and paragraphs
• <ul>, <ol>, <li> - Lists
• <div>, <span> - Containers

Your translations will be copy-paste ready for Amazon and Flipkart bulk upload!

Translation is lightning fast:

• 100 products: ~30 seconds
• 500 products: ~2 minutes
• 1,000 products: ~5 minutes
• 5,000 products: ~30 minutes

Progress updates every 30 seconds, and you can download results immediately after completion.

Technical errors only: If a system error results in garbled, corrupted, or failed translations, we'll credit the affected words back to your account within 48 hours.

Translation quality: Our AI provides high-quality translations, but we recommend:

• Having a native speaker review translations for critical products
• Starting with a small batch (100 products) to test quality
• Using the "Formal" tone for luxury products
• Using the "Bargain" tone for deals and discounts

See our Refund Policy for details.

Yes, anytime! Cancel your subscription from your dashboard settings:

• No cancellation fees or penalties
• Access continues until end of billing cycle
• Remaining word credits expire at cycle end
• No refunds for partial months

You can reactivate your subscription anytime and start right where you left off!

Our customers see 30-60% increase in regional sales within 30 days. Here's why:

• 60% of Indian shoppers prefer regional languages over English
• Regional listings get 3x higher click-through rates
• Lower return rates due to better product understanding
• Higher customer trust and positive reviews

Start with Hindi (largest market) for your top 50 products and track the results. Most sellers see ROI within 2-3 weeks!